NiyaCookZ Policies

Please carefully read all policies and travel info prior to booking. Stated policies and travel info apply to ALL bookings with no exceptions.

General Policies

All services require a travel fee in addition to the fee for the service, and are outlined on each service page as well as the bottom of this page. Upon booking, a quote will be emailed to the client within 24-48 hours to ensure that we are quoting you he most affordable price. Each client will pay a deposit for half of the full price of their service (service fee + travel fee) to confirm the booking, and the remaining half must be paid in person on the day of the event.

• All deposits are nonrefundable under any circumstance. If cancellation occurs as a fault of our business, the client will be fully refunded and compensated. If cancellation occurs 24 hours before delivery date as a fault of the client, the deposit (for catering or private dining orders) and/or the payment received (for POP UP MENU orders) will NOT refunded, but may be transferred to a menu at a later date.

• Clients are allowed to reschedule 14 days prior to the set date without losing their deposit. **Please note, this is a 1 (ONE) time reschedule accommodation. All other rescheduling will require an additional deposit fee**

• Same-day appointment requests are available by phone and must be approved by the Chef. No same-day orders can be booked online.

TASTINGS

I do provide tastings. Tasting are only for catering events with parties of 50 or more. Free tastings are only available to clients who have already secured their booking by having made their security deposit payment.

Tastings include intimate dining set up, freshly prepared Tapas styled dishes of your choice,  complimentary wine and more. Starting at $40/Guest + Food Cost + Travel Fee, with your selection of 5 dishes to accommodate you and your guests curiosity. Additional dishes are available upon request with an additional cost. You must provided a deposit for a tasting as well.

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Catering

• Starting at $varies /guest + Food Costs + Travel Fee)

• minimum 10 guests

• select up to 5 Dishes from any menu, Select even more for an additional fee

• Deposit required to reserve a date

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Private Dinners/Private Dinner w/ a Twist

• ​Starting at $100/guest + Food Costs + Travel Fee

• 2-6 Guests 

• Select from our 3 tier packages 

  • Basic (Meal)

  • Upgrade Me (Meal + Basic Setup)

  • Wine & Dine (Meal + extravagant setup)

• Deposit $250 minimum required to reserve a date

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Service Fees

• Travel - locally starts at $5. Additional fees apply outside 8 mile radius.

• Food Costs - estimated sum of all ingredients required & associated expenses.

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Food Cost

• Food costs will be a close estimate of the costs of the ingredients required to assemble the dishes that you request, in the quantity that you desire.​​

• Food costs have  a margin of error of +\- $50. 

  • In the instance that food costs exceed $50 more than estimated, we will pay the difference for remaining amount over $50.

  • Seafood will always be sold at market price! (This does not apply to the margin of error)

  • A menu will need to be selected and verified before food costs can be calculated and the estimate process can be fully complete.

  • Receipts and proof of purchase will be provided upon completion of the grocery purchase order. Any unused funds will be promptly returned with 24 hours.

  • The client can elect to either retrieve any left over or unused product, or forfeit them  for disposal or storage.

  • Estimates will be delivered after initial consultation or within 48 hours of post-deposit consultation

TOTAL

(Guest Charge + Food Costs + Travel)​

• EX: Catering for 10= $30/guest ($300) +  food costs ($100) + T ($20) = $420 or $42/Guest.

• The deposit paid when booking will be applied to this total.

• -EX: $420 -$210 deposit= $210 remaining balance.

• You will receive an invoice for the remaining balance  which will be due 7 days prior to event.​​​